Suddenlink Switch from Cox.net is Not Smooth
Seems they have been getting swamped with calls, as I was on hold for well over 35 minutes the other day and another 20 minutes today. The music and announcements they play while you are on hold is way too repetitive. The online form to switch over tells me the information I was entering wasn’t correct, even though I know it was. I couldn’t get their online chat to work in Firefox or IE7 (I only have IE6 on vmware) even with pop-up blocker turned off. I guess I could email them but I am now skeptical if even their email form will work.